Shipping & Delivery Policy

Sean Roses

Sean Roses specialises in padel and tennis equipment, accessories, and sports

products. This Shipping & Delivery Policy outlines how orders are processed, shipped,

and delivered.

Order Processing

After payment confirmation, orders are processed within up to 5 business days. This

includes order verification, packaging, and dispatch preparation.

Once shipped, the tracking number will be automatically sent to the customer’s email.

Estimated Delivery Time

The estimated delivery time is 7 to 15 business days after dispatch. Delivery times may

vary due to factors such as postal delays, customs inspections, high-demand periods,

weather conditions, or other circumstances beyond our control.

Based on historical data, approximately 85% of orders are delivered within 15 business

days.

Order Tracking

All orders include international and domestic tracking numbers. Customers are

responsible for monitoring their shipment status to avoid failed deliveries or returns.

Delivery Attempts

Deliveries are handled by postal services. In cases of recipient absence, restricted

delivery areas, or difficult access locations, a collection notice may be issued for

pickup at the nearest postal office.

If an order is returned due to failed delivery, reshipping may require additional fees.

Delivery Address

Customers must carefully verify delivery details at checkout.

Address changes or order cancellations are not possible after 24 hours from order

confirmation.Returns caused by incorrect or incomplete address details are the customer’s

responsibility.

Contact

For shipping or delivery inquiries, contact:

Email: pablorhianviera18@gmail.com

By completing a purchase, the customer agrees to this Shipping & Delivery Policy.