Sean Roses
Sean Roses is committed to transparency and customer satisfaction.
Request Deadline
Return or exchange requests must be submitted within 7 calendar days of receiving the
product. Requests made after this period will not be accepted.
Eligibility Conditions
To qualify for a return or exchange, products must:
Be unused and in original packaging
Show no signs of wear, damage, odour, or dirt
Include all tags, accessories, and original items
Products that do not meet these requirements will be returned to the customer.
Change of Mind
Exchanges due to personal preference (colour, size, or model) are not guaranteed and
are reviewed on a case-by-case basis.
Manufacturing DefectsIf a manufacturing defect is identified, customers must provide:
Order number
Description of the issue
Short video clearly showing the defect
Approved cases may receive a replacement, store credit, or a full refund including
shipping costs.
Refund Processing
Refunds are processed within 7 business days after the returned item is received and
approved. Processing times may vary depending on the payment method.
Shipping Costs
Manufacturing defects: shipping costs covered by the store
Customer-related issues: shipping costs paid by the customer
Contact for returns and exchanges:
Email: pablorhianviera18@gmail.com
